CA(SA) – THE COACH AND YOU – Where’s The Value? Is It Not Just A Psychologist In Sheep’s Clothing?

I often find myself delving into matters with my clients that are possibly more suited to psychotherapy. Feelings of low self esteem, anger issues and negative thinking are the most obvious. But the real differentiator is not the material being discussed – it’s the mindset of the person I am coaching. The profound difference between a client (coaching) and a patient […]

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BAD MANNERS ARE NEVER ACCEPTABLE – Are You Working With A Boss Who Is Rude And Abusive?

A client recently took my course on Executive Presence. He was struggling with his confidence levels, especially around his boss. The thing is, he was the CFO of the company! How could he find himself at this stage in his career battling with self-esteem issues? Not the domain for executives! They are supposed to get on well and or be at each other’s throats, […]

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CA(SA) – The myth of KPI’s (key performance indicators) – rather go for a VALUE-ADD mentality?

Monitoring subordinates performance is important – in fact it’s essential. I mean, we monitor the business very effectively by setting budgets and forecasts, don’t we? So why shouldn’t the same apply to employees? Of course it should. The problem is how do you set up KPI’s that are fair, measurable and attainable? (By the way KPI’s are easier to set up […]

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CALL CENTRES – The REAL Cause Of Road Rage!

I rate myself as a pretty tolerant person. I respect people and always try to enhance someone’s day by just being nice and friendly. But when it comes to call centres that is where it all goes wrong for me. There is nothing more irritating than fumbling through a service provider’s system trying to get speak to the right person. Please […]

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CA(SA) – TONE UP OR STEP AWAY. THE 9 critical steps to EFFECTIVE EXECUTIVE DEVELOPMENT.

BACKGROUND Life is all about change. As we grow, change happens automatically. But, if you take a more proactive stance, you might find that you could guide your career in a much smoother way. Accordingly the experience would be less stressful and at a greater speed. I think you would agree that moving up the value chain is important – it’s part […]

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